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koala soul mate mattress review

Koala Soul Mate Mattress Review

If you are looking for an easy way to improve your sleep, you should read this Koala Soul Mate mattress review. The popular Australian maker recently decided to expand their range to offer more options for their customers. The Soul Mate mattress sits at the top of their offering and it’s the most premium one.

Awarded “Best Mattress for Couples” for 2024

When you buy a Koala mattress, you help WWF Australia adopt a koala, which is a great gesture. In addition, 1% of their annual sales go to environmental charities. My mattress came almost 10 days ago so it’s a good time now to move to the full review below.

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Koala Mattress
Free delivery for all mattresses at Koala
Free delivery for all mattresses at Koala Show Less

Who is the Koala Soul Mate mattress suitable for?

  • Couples that are looking for a comfortable mattress.
  • Those who like mattresses with a quilted cover.
  • People who prefer a mattress with an adjustable feel.
  • Sleepers who seek both support and pressure relief.

What is the Koala Soul Mate mattress made of?

This mattress is made of 4 layers plus the cover. In detail, these are:

  • A kloudcell comfort layer that can regulate your body’s heat so you sleep cool during the night. This layer is flippable which allows you to choose the feel of your mattress. The two options are medium-firm and firm.
  • A bamboo charcoal memory foam layer that can provide your body with the needed pressure relief. Charcoal has antimicrobial properties and helps memory foam to stay cool.
  • A layer made of adaptive foam springs that can support your body without compromising their famous zero disturbance tech. They have created a 5-zone system for tailored support for demanding areas like your hips and shoulders.
  • An edge-to-edge foam base that improves edge support so you have the same performance across all corners.

The Koala Soul Mate mattress measures 33cm in height so you should make sure you have the right sheets for it. All foams used here follow the Certi-Pur standards so they are free from nasty chemicals.

What is the cover made of?

The cover of this mattress is made of 62% Polyester and 38% Viscose PCM (Phase Change Material). This blend is called Sensapole® and it has the ability to regulate your body’s heat very efficiently. That means that it’s perfect for the Australian weather and Koala chose wisely here. The cover feels very soft but at the same time, it’s a material that will last for long. It shares the same design with the Koala Calm As mattress and it’s one I personally like. Unfortunately, this is not a removable cover and if you want to clean it, you should use a mild detergent and spot-clean it where needed. Overall, this is a fantastic cover and Koala did a great job here.

koala soul mate cover

How does it feel?

Let’s continue now with this Koala Soul Mate mattress review and talk about its feel. This mattress allows you to adjust the feel according to your needs. The two options you have is medium-firm and firm. To change the feel, just flip the upper comfort layer and you are set to go. I need to mention here that the two options are quite similar and they are not too different. Let’s talk now about the different sleeping positions and how this mattress performed.

Starting from the back position as always, I felt that the mattress supported me well and I was very comfortable. Pressure relief was great and the sleeping surface remained cool.

Turning to the side position, the foam springs adjusted quickly and that helped my spine alignment. The mattress distributed my weight evenly and the support was good.

Finally moving to the stomach position, the mattress was firm enough to support my hips and shoulders. If you are on the heavier side, you should go for the firmer option as I think it will do a better job in this position. Overall, this is a mattress that will suit every sleeping position and it’s a great all-rounder.

If you are a couple, the Soul Mate mattress has excellent edge support and the foam-only construction translates to minimal motion transfer. For those two reasons, this mattress is an excellent choice for couples.

Does it get hot during the night?

Koala is an Australian brand and they fully understand the Aussie climate. For this reason, they made sure that the Soul Mate mattress is built with materials that allow airflow. However, this is not it. This mattress is made with Sensapole® Phase Change Technology which keeps you at the optimum sleeping temperature. That means that you can sleep more comfortably regardless of the season. This is a very advanced cooling system and an important reason to consider getting this mattress.

What type of bed can I use with this mattress?

If you decide to buy this mattress, you don’t need a special setup but you should make sure that the bed frame that you use can provide your mattress with plenty of support. I prefer to use slatted frames but I am now tempted to try one of Koala’s bed frames that look very stylish and are well-made.

koala soul mate mattress

Is this another boxed mattress?

All Koala mattresses come packed in a box. However, the Soul Mate mattress will be delivered inside 2 separate boxes. The first one will contain the base layer and the second one the comfort layer. Once you unpack them, all you have to do is assemble them using the instructions in the video below.

If you live in Sydney, Melbourne, Brisbane, Perth and Adelaide, they offer a 4-hour delivery service that is one of the fastest in Australia. For other areas, delivery is also very fast but if you live in regional areas, you might have to pay a fee. In my case, it was around 7 hours and I remind you that I live in Sydney. The whole process was smooth and overall, I think that Koala has one of the best services in the whole country.

Do they offer a trial period?

All Koala mattresses come with a 120-night trial period which is one of the strongest offers in Australia. That means that you have exactly 4 months to try this mattress and decide later whether you want to keep it or not. If you are not happy with your purchase, you can return it for free and they will give you a full refund. The process is simple and you don’t have to keep the original packaging to be able to return it. Moreover, they offer a 10-year warranty that will cover you for a long time. Overall, this is a complete package and it’s what we expect from a brand like Koala.

How much does it cost?

The Koala Soul mate mattress is only available in 3 sizes so you have limited options. The smaller (Double) sells for $2,350 while the bigger (King) goes for $2,950. Koala runs frequent promotions and you can probably save around $200 if you are a little patient. The table below has pricing information for all available sizes.

Double138 x 188 x 33cm$2,490
Queen153 x 203 x 33cm$2,890
King183 x 203 x 33cm$2,990

Who should buy the Koala Sleep Soul mattress?

This is always a tough question to answer now that I am about to complete this Koala Soul Mate mattress review. In my opinion, this mattress would be a good option for those looking for:

  • A foam-only mattress that comes with 2 firmness profiles.
  • A mattress that can suit every type of sleeper.
  • A mattress that is designed with couples in mind.

If you are looking for these things, the Soul Mate mattress should be high on your list. It’s made with fantastic materials and it’s a real premium mattress. If you have the budget for it, this is an option to consider.

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Koala Mattress
Free delivery for all mattresses at Koala
Free delivery for all mattresses at Koala Show Less

Alternatives to consider

If you are looking for another mattress with a pillowtop, the Noa Luxe might be all you need. It features a hybrid design that combines memory foam, latex and pocket springs. The result is a balanced mattress that can suit every type of sleeper. It’s also great for couples thanks to a high-density foam encasement. This massively improves edge support so you and your partner can use the whole of the sleeping surface. The good news is that this is a cheaper alternative so if you want to spend less, the Luxe mattress should be one to consider. It comes with a 15-year warranty, a 120-night trial period and free delivery. Overall, it’s a great all-rounder that will suit comfort seekers and couples.

Another great alternative is the Dusk and Dawn Premiere mattress. This is another option that is built with couples in mind so it has excellent edge support. One of its biggest advantages is that it’s made in Australia so you know that it follows the highest standards of quality and craftsmanship. It has a hybrid design that combines high-quality materials like cooling gel foam and pocket springs to create a well-balanced mattress that will suit every sleeper. One thing to mention here is that the Premiere mattress features their Dusk-Air Technology which ensures that it will sleep cool. It’s an efficient system that really impressed me when I tested it. Other than that, all Dusk and Dawn mattresses come with a 100-day trial and a 10-year warranty. Overall, this is a premium mattress that comes with a fair price tag.

Koala Soul Mate Mattress Review
Great for all sleeping positions
Adjustable firmness
Fantastic edge support
Nice cover
It might be pricey for some people