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Privacy Statement

Privacy Policy for Best Mattress AU

Effective Date: 31/03/2025

1. Introduction

Welcome to Best Mattress AU (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://bestmattressau.com/ (the “Site”). By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, mailing address, phone number, etc.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Collect Information

We collect information in the following ways:

  • Direct Interactions: You may provide data by filling in forms on our Site or by corresponding with us via email or otherwise.
  • Automated Technologies: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns through cookies and similar technologies.

4. Use of Your Information

We use the information we collect for the following purposes:

  • To operate and maintain our website.
  • To improve your experience on our website.
  • To understand and analyze how you use our website.
  • To develop new products, services, features, and functionality.
  • To communicate with you, including for customer service, updates, and marketing purposes.
  • To process your transactions and manage your orders.
  • To send you emails.
  • To find and prevent fraud.
  • To comply with legal obligations.

5. Disclosure of Your Information

We may share your personal information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Affiliates: We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owner.
  • Legal Obligations: If required by law or in response to valid requests by public authorities.

6. Affiliate Disclosure

Our Site contains affiliate links, and we may earn a commission from qualifying purchases made through these links. This does not affect the price you pay for products. We only recommend products and services that we believe will be of value to our users. We are not responsible for the content or privacy practices of linked websites. We encourage you to read the privacy policies of any third-party sites you visit. ​TermsFeed

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.​LawDepot

8. Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.​

9. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access personal information we hold about you.
  • Request correction of any inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information.
  • Complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint.

10. Third-Party Websites

Our Site may contain links to third-party websites. We have no control over, and are not responsible for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these websites before providing any personal information.​

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.​

12. Contact Us

If you have any questions about this Privacy Policy, please contact us.